UK Mainland and Northern Ireland
DPD Next Day Delivery - FREE on orders over £75
DPD Next Day Delivery - £5.99 on orders under £75
Orders placed before 3:00pm for items that are in stock are normally processed the same day. Orders are delivered using DPD on a next working day service. Please note that shipments to the Highlands and Northern Ireland are shipped on a 2 day service.
What happens if I'm not in?
As goods are shipped via the DPD courier network you will receive a text or email (depending on the information you have provided us with) confirming your shipment and giving you options for rearranging delivery or leaving the goods in a designated 'safe place'. If you are not in when these are delivered, 2 further attempts will be made on consecutive days (not weekends) and then the item will be stored at the local depot for 1 week before being returned to us. If the parcel is returned to us after these 3 attempts (and a week waiting at your local depot) we will make every effort to get it redelivered however you are responsible for the cost of the redelivery.
What happens if I don't receive my order?
If your order has not arrived within a reasonable time frame (1-3 days) then please contact us via email or on 03333 034 123.
Some international orders may be subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your order and / or shipping total. We are not responsible for fees associated with import. All fees must be paid by the parcel recipient.