Return Application

Start your return by filling in the details below.

Return Policy

Doesn't fit or just not happy with it? You can return any new, unused, and unaltered item within 30 days of delivery for a full refund. Please note, return shipping is the responsibility of the customer.

For further information please visit: Returns and Refunds

Return Instructions

1. Pack all items in their original packaging.
2. Include your returns number on a piece of paper inside the package.
3. Seal the packaging with brown or clear tape.

Return Shipping

Returns shipping will not be covered by us and must be arranged by the customer. We recommend shipping with a method that includes tracking and insurance for your return shipment.

Return Address

Bike Luggage Returns
Unit 4, Gardden Road Industrial Estate
Ruabon
Wrexham
LL14 6RG