SHAD SH23 Pannier Spare Parts

Return Policy

Doesn't fit or just not happy with it? You can return new, unused and unaltered products within 14 days of receipt. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your return. Once your return has been approved and processed, we will issue a full refund to your original payment method, which will arrive within 3-5 working days.

Order Cancellation / Modifications

If you change your mind, act quickly! We turn around and process orders extremely quickly. However, if our warehouse has dispatched your order, we can not update or change your order. You can edit or cancel an order by getting in contact with us via: Contact Us